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Category: For Buyers
  1. Are there any fees for bidding?
  2. How Do I Bid?
  3. How Does Proxy Bid work?
  4. What are Bid Increments?
  5. How Do I Cancel A Bid?
  6. What Is A Reserve Price?
  7. What is a BUY IT NOW price?
  8. I've been outbid. What should I do?
  9. I Won the Auction.   What do I do Next?
  10. What if the Seller never ships the Item?
  11. I am new to Justbeads.com and love what I see. I would love to purchase some beads. Could you please tell me if your sellers ship internationally, or is this site just for USA?
  12. Are there any restrictions on Buyers?



  1. Are there any fees for bidding?
    There's NO CHARGE to browse, bid on or buy items at JustBeads.com, but you do pay fees to list and sell items.  Click HERE to view our Fees and billing information.
    Category: For Buyers
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  2. How Do I Bid?
    Bidding on JustBeads.com is easy. Just follow the steps below:
    1. When you find an item that you would like to bid on, scroll down to the bottom of the page and look under the banner titled "Bidding" on that item's auction page and enter the following information:
      1. Your User Name & Password:
        For security reasons, you are required to enter your User Name and Password each time you bid.
      2. Your Bid:
        The amount you are willing to pay for the item.
      3. You may place a proxy bid or a straight bid. Learn more about regular bidding versus proxy bidding.
    2. Preview your bid:
      Click on "Review Bid." Once you've previewed your bid and confirmed that everything is in order, click on "Submit Bid." This is the final step to submitting your bid.
    3. Monitor the auction:
      As you wait for the auction to close, you'll receive notifications if you've been outbid. You can always return to the auction and enter a higher bid. You can monitor all your auction activity by clicking on the "My Auctions" link at the top of any of our pages.
    4. Contact the seller:
      When the auction closes and you're the high bidder, you'll get an email. Included in this email is the seller's email address. You should email the seller to arrange for payment and shipping of the item.
    5. Enter Feedback about your experience with the seller:
      Once you receive your item, make sure to rate the seller. It's a great way to provide helpful feedback on how a seller participates in the auction process.
    Category: For Buyers
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  3. How Does Proxy Bid work?
    The JustBeads.com Proxy bidding feature places bids on your behalf at the lowest possible increments.  Simply enter your maximum bid (the highest amount you are willing to pay).
    The goal of Proxy bidding is for you to win the auction at the lowest possible price.  Your maximum bid is only placed when another bidder also bids up to that amount or when the reserve price is equal to or greater than your maximum bid.

    Bids will increase based on the bid increment set for the auction.  Therefore, the current bid will equal the former bid plus the bid increment.

    Example 1: An item's current bid is $3.00, and the bid increment is $0.25 cents.  Vikki enters a maximum bid of $6.00, so Vikki becomes the high bidder and the current bid reads $3.25.

    Example 2: An item's start price is $3.00.  Bettina enters a maximum bid of $7.00.  Bettina is the current high bidder at $3.00.  Then Vikki enters a maximum bid of $6.00.  The current bid is now $6.25 since Bettina has a higher maximum bid.
    Category: For Buyers
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  4. What are Bid Increments?
    Any new bid must be greater than the current high bid. The additional amount you're required to bid depends on the price of the item being auctioned. (In other words, bid increments are determined by the item's price.) For example, if you want an item with a current price of $11.00, then you must bid at least $12.00 The table below shows the required bid increments for JustBeads.com Auctions:

    Current Bid

    Bid Increment

    0.00-9.99

    .25

    10.00-49.99

    1.00

    50.00-99.99

    2.00

    100.00-999.99

    5.00

    >1000.00

    25.00

    Category: For Buyers
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  5. How Do I Cancel A Bid?
    After you place a bid on the auction item page, you'll be taken to a Preview Bid page.  As long as you DO NOT click on the "Submit Bid" button on this page the bid won't be placed.   You cannot cancel your bid after you've confirmed it (i.e., after you have clicked on "Submit Bid").  Please don't bid on an item if you're uncertain that you can pay for it.
    Category: For Buyers
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  6. What Is A Reserve Price?
    The reserve price is the lowest price the seller is willing to accept for the auction item.

    When posting an auction, a seller sets a starting price.  This amount is usually low, allowing the seller to attract bidders who then drive up the price naturally, by placing bids.

    The seller can also choose to set a reserve price.  This price is higher than the starting price.  If the reserve price isn't met by the close of the auction, the item won't be sold.  Neither the bidder nor the seller will be under obligation to complete the sale, and no contact information will be exchanged.

    If an auction has a reserve price that hasn't yet been met, this information will be clearly stated in the auction.

    A seller usually specifies a reserve price if she is unsure of the real value of an item and wants to reserve the right to not sell if the market value is less than expected.

    For example, a seller may set the reserve price on a vintage Bead at $35.00 but actually start the auction at $17.00.
    Any bid under $35.00 won't win the auction.
    Category: For Buyers
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  7. What is a BUY IT NOW price?
    The BUY IT NOW price is the price at which a seller is willing to close their auction immediately and sell their item.  If a bidder offers a bid equal to the auction's BUY IT NOW price, that bidder automatically wins the auction.  However, the BUY IT NOW price doesn't have to be met in order for an auction to close with a sale.

    It's important to remember that when you bid the BUY IT NOW price on an auction, you're choosing to win the auction immediately for that exact price.  Therefore, by bidding the BUY IT NOW price, you override the automatic bidding process.  If you prefer to use automatic bidding when bidding on an auction that has a BUY IT NOW price, make sure to place your maximum bid below the BUY IT NOW price amount.
    Category: For Buyers
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  8. I've been outbid. What should I do?
    JustBeads.com notifies you via email when you've been outbid.  Do you still want the item?  Are you willing to pay more for it?  Then you'll need to bid again.

    In your outbid notification email, click on the link to the auction or cut and paste the URL into your browser.  This will take you to the auction listing where you can enter a bid higher than the current high bid.
    Category: For Buyers
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  9. I Won the Auction.   What do I do Next?
    Congratulations! Here's what happens next:

    1. Both seller and Buyer are obligated to contact eachother as soon as possible after the close of auction.
    2. Payment and shipping options are determined by the seller.
      Please follow the seller's instructions to complete the transaction. If the seller requests that you pay before the item is shipped, please complete your payment in order to receive your item.
    3. Now your auction item is on its way to you.
    4. We welcome your feedback on the seller.

    5. Feedback can be a helpful source of information for you and other JustBeads.com users.
    Category: For Buyers
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  10. What if the Seller never ships the Item?
    Contact the Seller and try to resolve the dispute directly.   You must allow 5 calendar days for the Seller to respond to you.   Please be patient, the Seller may have a legitimate reason for not responding right away.  If you cannot contact the Seller after 5 days, notify Customer Service, and we will be happy to intercede on your behalf.
    Category: For Buyers
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  11. I am new to Justbeads.com and love what I see. I would love to purchase some beads. Could you please tell me if your sellers ship internationally, or is this site just for USA?
    We are proud of the "international" member base that we have created here at JustBeads.com. Many of our buyers.....as well as Sellers....hail from all over this increasingly shrinking planet!

    Although most sellers will ship internationally, if you see something that attracts your attention, just drop the seller a quick note to confirm that they will ship internationally.

    Just click on "ask seller a question" located on the items description page under the sellers User Name.
    Category: For Buyers
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  12. Are there any restrictions on Buyers?
    A member may encounter a limit based on several factors including (but not limited to):

    • Number of winning bids currently placed. 
    • Number of items won in a short time period. 
    • Dollar amount of winning bids currently placed. 
    • Dollar amount of items won in a short time period. 
    • Amount and dollar value of feedback the member has received for items won.  
    • Number of items for which the member has paid.
    Category: For Buyers
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